Frequently Asked Questions
Find answers to common questions about Swrl's products, benefits, usage, and shipping policies.
What makes swrl's snail mucin different from others?
Our snail mucin is ethically sourced from Tuscany, Italy, using a unique manual stimulation method that ensures both premium quality and stress-free collection. The snails are raised in a natural outdoor environment and fed an organic diet, resulting in higher quality mucin with superior hydrating properties.
What are the key benefits of snail mucin?
Snail mucin is a powerhouse ingredient that deeply hydrates, soothes, and repairs skin. It also helps to improve skin texture and elasticity, reducing the appearance of fine lines.
Are your products suitable for sensitive skin?
Yes, our products are formulated to be gentle and suitable for all skin types, including sensitive skin. Our snail mucin is naturally gentle and known for its soothing properties. However, as with any skincare product, we recommend patch testing before first use.
How long does shipping take?
Standard Shipping (Free over £50): 2-3 business days
Note: Delivery times apply to UK mainland addresses only
Where do you ship to?
We currently ship to UK mainland addresses only. We are working on expanding our delivery network to include Northern Ireland, Scottish Highlands and Islands, Isle of Man, Isle of Wight, and other UK territories in the future.

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